How to find us

So how does this work exactly?
 

It’s easy! All you have to do is either call us on 0800 999 1818 or 01332 203032 or fill out a repair request form to set up an appointment and we’ll do the rest!

 

What should I do if I water damage my device?
 

The best thing to do when you water damage your device is to TURN IT OFF AND LET IT DRY OUT FOR 72 HOURS IN A BAG OF UNCOOKED RICE. If there is liquid inside your device and electricity surges through it, it could short out your mainboard and render your device useless. RESIST THE URGE TO TURN ON YOUR PHONE FOR 72 HOURS. If there is any more moisture inside your device, we can clean up the mess and replace any damaged components. Contact us to do the rest.

 

TURNING OFF YOUR DEVICE: To turn off your device, hold down the power button until you see the option to “Slide to Power Off” . If you cannot turn off your device in this manner, try holding down both the power and the home button simultaneously for 7-10 seconds. If the buttons are still functional, this should shut down your device. Eject your SIM card as well – especially if you cannot turn off your device. This will prevent people from calling you and turning your phone on.

 

Placing your device in a bag of uncooked rice will draw the moisture out of your device and increase the chance of a successful repair.

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